1. What is the address of the County building?

525 N Main

2. What is the address of the City building?

455 N Main

3. What is point zero?

Douglas/Main

4. What is the address of the LETC?

4310 E 19th N

5. What is the address of the Public Safety building?

714 N Main

6. What are the locations of the WPD substations?

21st/Hillside, Central/Elder, Pawnee/Broadway, Lincoln/Pinecrest

7. Viola Rd

263rd W

8. 10300 W

Maize Rd

9. US400

Kellogg or US54

10. Harry Av

15th S

11. 71st St S, Ha (Haysville)

Grand

12. 135th St W

Clearwater Rd

13. Hillside

31 E

14. Andale Rd

247th W

15. West St

3900 W

16. State Fair Hwy

K96 W

17. Old US81

Broadway

18. Garden Plain Rd

295th W

19. Seneca

10th W

20. Colwich Rd

167th W

21. Tyler

8700 W

22. NE Expressway

K96 E

23. Kechi Rd

61st N or K254

24. Edgemoor

55th E

25. 9500 E

Webb

26. I135

Canal Route

27. Oliver

47th E

28. 71st St S, De (Derby)

Meadowlark

29. I235

Bypass

30. Bentley Rd

151st W

31. Hydraulic

16th E

32. MacArthur

3900 S

33. 2300 S

Pawnee

34. Southeast Blvd

K15

35. 10300 S

Clearwater Rd

36. Turnpike

I-35

37. Hoover

55th W

38. Greenwich

111th E

39. 63rd St S, DE (Derby)

Patriot

40. Ridge

7100 W

41. 79th St E

Rock

42. 343rd St W

St Joe Rd

43. Cessna Blvd

K42 or Southwest Blvd

44. 2400 W

Meridian

45. 199th St W

Goddard Rd

46. 6300 E

Woodlawn

47. What mile street is north of 1658 S Maize?

Harry

48. What mile street is east of 8435 E Central?

Webb

49. What mile street is south of 3220 S Hillside?

MacArthur

50. What mile street is west of 3627 E Orme?

Hillside

51. 1824 S Woodlawn is between Harry and ____

Pawnee

52. What side of the street is 1407 W Brady on?

South

53. What side of the street is 402 N Market on?

East

54. What side of the street is 11223 E Central on?

South

55. The Dollar General at 1206 W Douglas is near what major intersection?

Seneca / Douglas

56. The QT at 3106 E Pawnee is at what major intersection?

Pawnee / Hillside

57. CTRL + F3

Narrative box of CFS

58. F4

Moves to command line outside of CFS

59. F3

Goes to command line of CFS

60. CTRL+7

SRI

61. CTRL+9

Alerts — Location Information and Location History

62. DC

Display Call — displays a call for service

63. DO

Dispatch Onscene

64. ME

Page Medical Examiner

65. CPR

Critical narrative that CPR is being done over the phone

66. CTRL+0

Opens Associated Calls Tab

67. Nora 1 (N1)

Cancelled prior to arrival

68. Signal 32

Wanted or stolen

69. Signal 1

Armed and Dangerous

70. Nora 3

Nothing or no one located

71. 10-12

Officials or visitors present

72. Signal 12

Communicable disease

73. Nora 8 (N8)

Transferred to Outside Agency

74. How do you enter a call for the lab to pick up an O2 kit from the hospital? (city and county)

Enter a LAB call for the location of the pickup (hospital). If in city, make sure call goes to NORTH; if in county, send to SHRF.

75. To which dispatch board do you force a 32PER call from Adult Probation?

SHRF

76. Which four things will cause your call to be sent to admin for possible disciplinary action?

• Entering the call at an incorrect location
• Sending field units to an incorrect location
• Placing a calling party in danger
• Placing a field unit in danger
• Failure to provide lifesaving instructions
• Poor customer service

77. How do you enter a message for the Medical Examiner?

Enter a MSGP call at Forensics Science Center. Command Line: ME "message". Then DO MEDEXM; C MEDEXM Advised.

78. On a call that sends EMS, Fire, and Law Enforcement and involves a situation that could be dangerous to responding units, what do you do first: obtain suspect information or do ProQA? Explain why.

Safety (Suspect) Info — to keep units and callers safe.

79. List four examples of when should you stay on the line with a caller.

• Active DIST/DV
• First party SIG4
• In progress personal crimes
• Medical calls when instructed
• When asked by a caller

80. Identify the general types of calls that would require you to enter numerous, short supplements for the Dispatcher, and explain why you do this.

High priority or in-progress calls — to keep information updated quickly so that responders have accurate information quickly, to keep them safe.

81. List the minimum amount of information deemed acceptable for an individual suspect description.

• Name
• Age
• Race
• Gender
• Height
• Weight (build)
• Clothing

82. On law enforcement calls, which three questions will best help you to classify your call?

• Weapons
• Injuries
• Time Frame

83. What do you say to close every call?

Call back if anything changes.

84. What is the time frame for robbery call types to be considered just occurred vs. a report call?

30 minutes from the time they are able to call.

85. What is the difference in responses for MANDOWN and WELFARE? What location can you use the MANDOWN call type?

MANDOWN sends police and fire; WELFARE only sends police. MANDOWN is only used in the city of Wichita.

86. What is the main difference between a DIST and an ASLT?

ASLT sends EMS.

87. Which call situation can be transferred to the SCSD Case Desk (Records)? Which call type do you use?

LOSTP — for lost or stolen tags.

88. Explain the purpose of the Alerts Tab in the CFS and list three examples of the types of information you might find there.

Information about a specific location. Examples: Safety Information, Knox Box, Entry, Medical, General responder info, info maintained by field units, non-response for alarms, Location History.

89. List five calls that can be transferred to the WPD Case Desk.

No answer in source — see study material.

90. List four reasons you would not send a call to the WPD Case Desk that would normally be transferred.

• Evidence left
• Loss of $10k or greater
• Caller requests PD
• DV related
• Gang graffiti
• RART under 14yo

91. What is the first screen/set of questions in ProQA called?

Case Entry

92. List the eight phrases of ineffective breathing (1 of 8).

Not Breathing

93. List the eight phrases of ineffective breathing (2 of 8).

Barely Breathing

94. List the eight phrases of ineffective breathing (3 of 8).

Can't Breathe

95. List the eight phrases of ineffective breathing (4 of 8).

Making Funny Noises

96. List the eight phrases of ineffective breathing (5 of 8).

Just a little

97. List the eight phrases of ineffective breathing (6 of 8).

Turning color (blue or purple)

98. List the eight phrases of ineffective breathing (7 of 8).

Gasping for air

99. List the eight phrases of ineffective breathing (8 of 8).

Fighting for air

100. If a Key Question has a word or phrase in parenthesis, what does it mean? What is the correct way to use those words or phrases?

It is a clarifier. Read it the first way, then use what is in parenthesis if they don't understand.

101. What does PDI stand for? Explain what that means.

Post Dispatch Instructions — instructions to prepare for unit arrival, put away pets, gather meds, nothing to eat or drink.

102. What does PAI stand for? Explain what that means.

Pre Arrival Instructions — life saving instructions, CPR, childbirth, maintain airway.

103. What are the criteria for using the ASA link?

Alert, 16 or older, not pregnant, no stroke symptoms.

104. What does it mean if something is written in blue?

Blue is for you — answer based on info you already have.

105. True or False: "Is he awake" and "Is he breathing" can be asked in any order as long as they are asked in case entry.

False

106. List the four priority symptoms.

• CHEST
• HEMOR/LACER
• UNCON
• DIFFBR

107. List the symptoms of a stroke (1 of 5).

Sudden speech problems

108. List the symptoms of a stroke (2 of 5).

Sudden weakness, numbness, or paralysis of the face, arm, or leg on one side of the body

109. List the symptoms of a stroke (3 of 5).

Sudden loss of balance or coordination

110. List the symptoms of a stroke (4 of 5).

Sudden trouble seeing in one or both eyes

111. List the symptoms of a stroke (5 of 5).

Sudden severe headache with no known cause

112. As a call taker, when do you use the death call type?

Never.

113. What two reasons do you use the HEART protocol?

Racing heart with no other symptoms, or pacemaker/defibrillator firing.

114. List the correct number to call if you are going to be late or sick.

290-1000

115. When calling in sick, you must notify the supervisor by when?

At least 1 hour prior to shift.

116. What is the time frame in which you need to notify the department of a change in your phone number?

24 hours

117. When calling in sick during training (including OJT), what should be provided?

Doctor's note or reason for absence.

118. List the name and unit number for the SCFD Chief.

F90 — Doug Williams

119. List the name and unit number for the SGCO Sheriff.

S500 — Jeff Easter

120. Who is the Director of 911?

Elora Forshee

121. List the name and unit number of the EMS Director.

EMS1 — Kevin Lanterman

122. Who is the Deputy Director at 911?

Alayna Moreno

123. List the name and unit number for the WFD Chief.

F190 — Tammy / Elizabeth Snow

124. List the name and unit number for the Chief of WPD.

100 — Joseph Sullivan

125. I need an ambulance. My heart is racing, and I can't get it to slow down.

HEART — Agencies: F/E — LE Priority: N/A

126. Can you send someone to check on my sister? She is going through a divorce, and when I just spoke to her she told me she was going to kill herself and hung up the phone.

SIG4 — Agencies: P — LE Priority: 2

127. I just heard gunshots. It came from the area of the field and tree row behind my house. It is probably hunters.

CKSHOTS — Agencies: P — LE Priority: 3

128. I am calling from the skating rink and we have a large fist fight going on in the parking lot. No one is hurt and I don't see any weapons.

DIST — Agencies: P — LE Priority: 3

129. I just got home from a weekend out of town and my house has been broken into. I have checked all over the house and I think they got most of the electronics and all of the jewelry.

BURGRT — Agencies: P — LE Priority: 3

130. I can't seem to find my wallet. I have looked everywhere and it is gone, and my driver's license was in there! I guess I need to report that I lost it in case someone finds it.

LOSTP — Agencies: P — LE Priority: 4

131. I am in Old Town over by the Pump House and there were three people fighting in the street, and one of them pulled out a gun and started shooting into the air! Everyone started running, and now they are all gone. No one is hurt.

DISTWPN — Agencies: P — LE Priority: 2

132. My dad was mowing the yard in this hot weather and just came in and told me he doesn't feel good now. He is all sweaty and his skin is really red.

EXPOSURE — Agencies: F/E — LE Priority: N/A

133. My cousin has a warrant for failure to appear in court. I just left my aunt's house and he was there.

32PER — Agencies: P — LE Priority: 3

134. There is a guy walking really close behind women in the mall acting all weird. He keeps eyeballing their purses.

SC — Agencies: P — LE Priority: 3

135. This is Butler County Fire Department. We would like to request help from the SCFD for a house fire in Rosehill.

MUTUAL — Agencies: F — LE Priority: N/A

136. This is Protection 1 formerly ADT calling with a silent duress alarm at Bank of America.

HU — Agencies: P — LE Priority: 1

137. I need to report a reckless driver!

DC — Agencies: P — LE Priority: 4

138. I forgot to take my insulin, and my blood sugar is not where it needs to be. I think I need an ambulance.

DIABETIC — Agencies: F/E — LE Priority: N/A

139. This is Dillon's, and I need to report a female who just tried to pass a stolen check. We tried to stall her, but she left just before I called you.

FORGJO — Agencies: P — LE Priority: 3

140. I had an argument 1 hour ago when I was at the store with another driver over a parking spot. I want to report that they threatened me.

DISTRT — Agencies: P — LE Priority: 4

141. This is Walmart. We have detained a 45-year old male for shoplifting. He isn't causing any problems, and he will be with security in the office.

SHOPLIFT — Agencies: P — LE Priority: 3

142. I was just driving by the downtown exit on Kellogg and it appears there is an accident. I don't know anything else.

104 — Agencies: P — LE Priority: 3

143. This is Nancy, the school nurse at Parkwood Elementary. Johnny is here in the nurse's office saying his arm hurts and he is afraid to go home. He said his dad will hurt him if he goes home.

ABUSE — Agencies: P — LE Priority: 3

144. I wanted to let you guys know that a water hydrant is open on the corner of West and Maple.

SERVICE — Agencies: F — LE Priority: N/A

145. Please send help! There is a big, mean dog out here attacking a little dog! It is bleeding!

VICDOG — Agencies: P — LE Priority: 3

146. This is STF. We have a patient here needing to report a car accident he was in earlier tonight over by Kellogg and Maize.

48RT — Agencies: P — LE Priority: 4

147. This is Vicky. My ex-boyfriend just called and threatened me.

DVRT — Agencies: P — LE Priority: 4

148. This is Nancy at Wesley West. We have a patient who needs to be transported non-emergent to WMC.

HOSXFER — Agencies: E — LE Priority: N/A

149. I just saw a man crawl through the back window at my neighbor's house, I think they are home.

BURGIP — Agencies: P — LE Priority: 1

150. Yes, I am behind a driver who is all over the road, and he is drinking a beer.

46 — Agencies: P — LE Priority: 3

151. I need help! I just found my son in the swimming pool and he is not awake!

DROWN — Agencies: P/F/E — LE Priority: 2

152. We have an employee who has his arm stuck in one of the machines. We have it off, but we need help getting him out!

ENTRAPMENT — Agencies: P/F/E — LE Priority: 2

153. We were digging a sewer line and hit a 4-inch gas main, we have cleared the area.

GASLEAK — Agencies: F — LE Priority: N/A

154. I just found my stolen vehicle! It is parked over here by the movie theatres at Towne West.

32VEH — Agencies: P — LE Priority: 4

155. This is Kansas Highway Patrol and we would like WPD to help set up stop sticks at I-235 and Central.

ASSIST — Agencies: P — LE Priority: 2

156. My friend smoked too much weed and now he is acting all crazy! He said he thinks he is dying.

OD — Agencies: P/F/E — LE Priority: 2

157. I am in my apartment and I hear a woman in the apartment below me yelling things like "stop" and "get off me." I think you better send an officer out here.

02IP — Agencies: P — LE Priority: 1

158. There is a lady in the QT who is so drunk she is stumbling around and almost fell. She drove here in a brown sedan, and I don't think she should be driving.

DUI — Agencies: P — LE Priority: 3

159. My friend just sent me a text message and said someone with a gun is in her house. I can't get her to respond to me anymore.

ROBIP — Agencies: P — LE Priority: 1

160. The field across the road is on fire. I don't know if it is a controlled burn, but it is moving fast!

VEGFIRE — Agencies: F — LE Priority: N/A

161. There was a fight at the bar and this guy just stabbed another guy!

CUT — Agencies: P/F/E — LE Priority: 1

162. I just came to the QT and the door is locked. I knocked on the door for a couple of minutes, but no one ever came to the door.

CKBUSN — Agencies: P — LE Priority: 3

163. My brother just slit his wrists, he is bleeding really badly.

ATTSUIC — Agencies: P/F/E — LE Priority: 2

164. I can't find my son! He's 12 and autistic. He was out in the backyard less than five minutes ago!

LOSTJ — Agencies: P/F/E — LE Priority: 3

165. There is a ladder in the roadway on Kellogg.

TRAFFIC — Agencies: P — LE Priority: 4

166. There is a man that has climbed to the outside of the fence on the walkway bridge over I135. It looks like he may try to jump onto the highway.

JUMPER — Agencies: P/F — LE Priority: 2

167. I need an ambulance. I think I might be having a heart attack!

CHEST — Agencies: F/E — LE Priority: N/A

168. This is Steve at the bowling alley. A kid just came in and grabbed a bunch of stuff from the snack bar counter, grabbed a bowling ball, and took off.

LARCJO — Agencies: P — LE Priority: 3

169. I was warming my car up and someone just jumped in and drove off in it!

ATJO — Agencies: P — LE Priority: 3

170. This is Protection 1. I have a fire alarm on a business to report. It covers the water flow.

FIREALM — Agencies: F — LE Priority: N/A

171. I was cleaning out my grandpa's garage and found some WWII stuff, and I found a grenade.

DEVICE — Agencies: P/F/E — LE Priority: 1

172. I just came to check on my grandmother and I think she has passed away.

NOTBR — Agencies: F/E — LE Priority: N/A

173. This is ADT calling to report an audible alarm on a residence.

GENALM — Agencies: P — LE Priority: 3

174. I was walking through the parking lot at the mall yesterday and some guy knocked me down and took my purse.

ROBRT — Agencies: P — LE Priority: 3

175. I tried to drive through some high water and my car stalled out. The water is rushing around my vehicle, and I don't think I can walk out of here. I need help!

VEHFLOOD — Agencies: F — LE Priority: N/A

176. There is some guy at the corner of Douglas and Mead and he is peeing on the sidewalk.

INDEXP — Agencies: P — LE Priority: 3

177. I think I need an ambulance. I guess I passed out, because I started to feel like I was blacking out and then I woke up on the floor.

UNCON — Agencies: F/E — LE Priority: N/A

178. I just saw a car slide off the road into the ditch. I stopped to check on the driver and he said he is not hurt.

47 — Agencies: P — LE Priority: 4

179. I got a letter in the mail and it says that I won $10,000 in a contest and they want me to send a check for shipping and handling for $499 so they can send the check. I think this is a scam and want to make a report.

FRAUD — Agencies: P — LE Priority: 4

180. Last night when I came out of Club Rodeo I was jumped by a guy who was accusing me of hitting on his girlfriend. He pulled a gun on me and threatened to kill me. I think I better make a report.

AGGRT — Agencies: P — LE Priority: 3

181. This is Tanya with Hospice. We need to have a patient taken to the STF Hospice Unit.

XFER — Agencies: F/E — LE Priority: N/A

182. I see an officer on a traffic stop and he is fighting with the driver of the vehicle.

OIT — Agencies: P — LE Priority: 1

183. I reported my daughter as a runaway and she has returned home. We need to clear the report.

CKRA — Agencies: P — LE Priority: 4

184. About two hours ago I woke up to a noise in the house and went downstairs to find a man with a gun! He tied me to a chair and took all the electronics from my house! Thankfully, I am not hurt. I just got myself untied and called you.

ROBJO — Agencies: P — LE Priority: 2

185. My daughter is having an asthma attack and I can't get it under control.

DIFFBR — Agencies: F/E — LE Priority: N/A

186. We were sitting outside and a car came down the street and shot up the house as it went by! No one got shot.

DRIVEBY — Agencies: P — LE Priority: 2

187. A group of kids are egging and TP'ing my neighbor's house right now.

VANDIP — Agencies: P — LE Priority: 2

188. I just saw an airplane make a hard landing in the field north of my house.

PLANE — Agencies: P/F/E — LE Priority: 2

189. I need help! My baby is choking!

CHOKE — Agencies: F/E — LE Priority: N/A

190. The detached garage behind my house is on fire.

STRUCTURE — Agencies: P/F/E — LE Priority: 3

191. This is BOE. We had a report from East High school that they received a call from a younger sounding male who said there was a bomb in the building. We are following evacuation procedures at this time.

CODE26 — Agencies: P/F/E — LE Priority: 2

192. I was warming up my car and it started smoking, then I had some flames come out from under the hood. The car is parked on the street.

VEHFIRE — Agencies: P/F — LE Priority: 2

193. I can hear someone outside saying they need the police, but that's all I know. I can't see anyone, and I am afraid to go look around outside.

UNKP — Agencies: P — LE Priority: 3

194. My husband just pulled a gun on me because I told him it was over. He just left in his black truck. He didn't hurt me.

DVWPN — Agencies: P — LE Priority: 2

195. I just left Side Pockets and there was a huge fight going on there. Some guy was beating on another guy with a pool stick. He knocked that guy out!

CLUB — Agencies: P/F/E — LE Priority: 1

196. There is a semi stuck on the train tracks. Oh crap, the train just hit the semi, I don't know if anyone is hurt.

RAILEMERG — Agencies: P/F/E — LE Priority: 2

197. My grandma just got hit by a foul ball at a baseball game. Her head hurts pretty bad.

TRAUMA — Agencies: F/E — LE Priority: N/A

198. My microwave is acting weird, it keeps flashing and there is a funny smell coming from the back of it. I don't see any smoke, but I am worried it may catch fire.

EHAZARD — Agencies: F — LE Priority: N/A

199. There are three horses loose on K42 just south of 71st St. They were running along the side of the road and were in the road at one time.

ANIMAL — Agencies: P — LE Priority: 3

200. This is Betty at STF ER and we just had a shooting victim dropped off at the hospital.

WALKIN — Agencies: P — LE Priority: 2

201. There is a man slumped over the wheel at the intersection of 31st S and Meridian.

WELFARE — Agencies: P — LE Priority: 3

202. A man with an AR is shooting people right now in Towne East Mall! People are running everywhere and some people have been shot already!

ACTIVE — Agencies: P/F/E — LE Priority: 1

203. The roof on the store just collapsed and there are a couple of people inside.

RESCUE — Agencies: F/E — LE Priority: N/A

204. My grandmother has a fever and her doctor thinks her infection might be back. He said she needs to go to the hospital and I can't carry her to the car, so can you go ahead and send an ambulance?

SICK — Agencies: F/E — LE Priority: N/A

205. I found a bicycle in my front yard two days ago and no one has ever come back to get it. Can you please send someone to get it?

FOUNDP — Agencies: P — LE Priority: 4

206. The lights at I235 and Zoo are completely out all four ways.

CKLITE — Agencies: P — LE Priority: 4

207. My husband was cleaning out the gutters on the house and fell off the ladder!

FALL — Agencies: F/E — LE Priority: N/A

208. This is Emprise Bank. We just had a man come in here and demand money. He had a note suggesting that he had a gun in his pocket. We gave him money and a dye pack.

ROBJO — Agencies: P — LE Priority: 2

209. I think someone should go check on my neighbor's house. They went out of town this morning, but their garage door is still open this afternoon.

CKRES — Agencies: P — LE Priority: 3

210. This is OXY Chemicals at 6200 S Ridge and we have a large leak coming from one of our Chlorine units.

HAZMAT — Agencies: P/F/E — LE Priority: 2

211. This is Life Flight in Dodge City and we need an ambulance to pick up a patient and our crew at Jabarra at 1430 today.

AIRXFER — Agencies: E — LE Priority: N/A

212. Someone stole my purse out of my car 15 minutes ago while I was shopping.

LARCRT — Agencies: P — LE Priority: 4

213. True or False: It's okay to run a tag for a friend if they call to find out who owns the vehicle parked in front of their house.

False

214. True or False: If you run a tag related to a call, it's okay to copy and paste the return into the text of the call.

False

215. A

Adam

216. B

Boy

217. C

Charles

218. D

David

219. E

Edward

220. F

Frank

221. G

George

222. H

Henry

223. I

Ida

224. J

John

225. K

King

226. L

Lincoln

227. M

Mary

228. N

Nora

229. O

Ocean

230. P

Paul

231. Q

Queen

232. R

Robert

233. S

Sam

234. T

Tom

235. U

Union

236. V

Victor

237. W

William

238. X

Xray

239. Y

Young

240. Z

Zebra